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June 2005 Issue

Magazine Cover

Edition: Vol 13 Number 06

IMCO
Champions for the Independents.

We Hear You

Ask the Expert
In our Ask the Expert column, Dr. Sheila Dunn dishes out clear, concise and, sometimes, hilarious answers to those pesky customer questions that keep sales reps awake at night. Just think: The next time a customer asks you something like, "Who says we have to fix that gaping hole in our exam table?" or "How come we get reimbursed less for that test than we pay for it?" you can come back with a witty reply to put the lid on those concerns. So, come on…Ask the Expert. Email your questions to AskTheExpert@MDSI.org.

Simply Service
Midstate Medical offers personal attention to customers.

Passing the Baton
Smith to become Owens & Minor CEO, Minor to maintain role as chairman

Like Fathers, Like Sons
Sometimes selling is in the blood.

‘Best Face Forward:
Why Companies Must Improve Their Service Interfaces with Customers’ A book about a front-office revolution

Windshieldtime
Chances are you spend a lot of time in your car. Here’s some automotive related news that might help you appreciate your home-away-from-home a little more.

Stewardship of Resources: Catholic Health Initiatives

A Focus on Women's Health
Women’s healthcare offers ongoing selling opportunities.

They’re lovin’ it

Warehouse People We Love

Weighing in on Bariatric Scales

People News

Rep Corner
Born to Run

New Products

Classifieds

$128 Question

Data to back it up