June 2005 Issue
Edition: Vol 13 Number 06
Champions for the Independents.
We Hear You
Ask the Expert
In our Ask the Expert column, Dr. Sheila Dunn dishes out clear, concise and, sometimes, hilarious answers to those pesky customer questions that keep sales reps awake at night. Just think: The next time a customer asks you something like, "Who says we have to fix that
gaping hole in our exam table?" or "How come we get reimbursed less for that test than we pay for it?" you can come back with a witty reply to put the lid on those concerns. So, come on…Ask the Expert. Email your questions to AskTheExpert@MDSI.org.
Midstate Medical offers personal attention to customers.
Passing the Baton
Smith to become Owens & Minor CEO, Minor to maintain role as chairman
Like Fathers, Like Sons
Sometimes selling is in the blood.
‘Best Face Forward:
Why Companies Must Improve Their Service Interfaces with Customers’ A book about a front-office revolution
Chances are you spend a lot of time in your car.
Here’s some automotive related news that might help you appreciate your home-away-from-home a little more.
Stewardship of Resources: Catholic Health Initiatives
A Focus on Women's Health
Women’s healthcare offers ongoing selling opportunities.
They’re lovin’ it
Warehouse People We Love
Weighing in on Bariatric Scales
Born to Run
Data to back it up