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January 2003
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January 2003 Issue

Magazine Cover

Edition: Vol 11 Number 01

Medical Distribution Hall of Fame 2003 Inductees

People News

Publisher's letter

Total Cost Conscious
Owens & Minor takes steps to be the ‘total cost’ company.

Healthcare Succeeding for Healthcare
When LABSCO’s Brad Thompson completed his bike tour to raise money for cancer research, he made winners out of many.

"Relentless Contact" May Win Over Tough Customers

Minority Report
Partnerships between Small and large firms can open doors.

Handhelds Save Docs Time and Hassle
Handheld computers make it easier for your customers to input and retrieve patient data.

The King of Product Knowledge
Dave Swanson

1930-2002

Make Your Customers Lifers
HIDA 2002

Eleven Ways to Get Surefire Selling Results

When People Matter, Selling Matters
When McKesson rep Joe Lines looks at his customers, he sees real people with real needs.

2003 Horoscope
Consult the Stars

Your inside track on the future

New Vaccine Offers Hope in Preventing Cervical Cancer

Rescuers Take Heart in AEDs
Automated external defibrillators help boost survival rates for cardiac arrest.

Matters of the heart
Know the dangers of cardiovascular diseases.

New Products

Forty Years Ago
From the pages of the ASTA Journal.

$128 Question

Recognizing Leadership

A New Style of Business
Excerpted from “The Female CEO ca. 2002,” by Margaret Heffernan, Fast Company, August 2002.