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September 2009
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September 2009 Issue

Magazine Cover

Edition: Vol 17 Number 09

One Bite at a Time

The Front Desk
A good relationship with a physician office begins with the receptionist

Good Relationships Sell
Sometimes it’s not how you know your customers, but how well

Sales Transformers
Henry Schein focuses on relevant changes in healthcare at its annual national sales meeting

Come Together … Right Now
Quidel’s national sales meeting delivers distributor training in a dual-purpose event

Health Reform 101
Getting up to speed

Vollmer presented with Lee Walters Award

Timeless Tom
How to be a sales champion at any age

The Essentials
Finding success by focusing on the basic elements of sales

A Winning Combination
Team Presentations


Supply Chain Roundtable
Supply chain experts talk about what’s on the horizon in healthcare

All Show, All the Time
Three cities – one overall concept. Which medical mart will take hold in the healthcare industry?

Pharmaceutical sales profitable, but demand expertise
Pedigree remains unresolved issue

Service with a Smile
Online ordering and follow-up phone calls can be valuable sales tools, but not at the expense of face-to-face visits

Gentler processing techniques, greater automation and less handling time make sterilizing easier and more efficient for your customers

People News

Navigating the Courts
One former college basketball coach loved the game but was grateful for a second career in sales

The EMR Stimulus Package
Welch Allyn-sponsored RepertoireMag.com Online Education Event delves in to what the stimulus means to your customers

New Products

Good Reads
Traveling to HIDA or just in need of a fresh perspective? Check out these recommended books. All have a common theme – influencers. Each tells a story of a person who made an influential change in another person’s life, whether directly or indirectly. It serves as a great reminder that any success comes with a little help.

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